When Bitnetix creates an invoice, it is for all (or specific) services rendered in the past. We do not “pre-bill” for any of our services*. We create invoices on the first and 16th of the month, which includes all services performed up to and including the previous invoice. Clients with a service contract may have different terms detailed in the… Read More »Billing Policies
Bitnetix was founded in 2006 and our first VOIP customer was added in 2009 (they are still are a VOIP customer today). We provide on-site and cloud-based hosted VOIP solutions to small businesses and non-profit organizations throughout New York state, across the country, and around the world.With more than six decades of combined IT, telco, and programming experience among our… Read More »About Us
We had a brief network outage in the data center that houses one of our billing servers. As such, calls were not able to be made for about 20 minutes. The problem was resolved without any real impact to our customers, as no calls were attempted through this server at that time.
The Child Advocacy Center of Oswego County has contracted with Bitnetix since 2007 for telephone service and IT support pop over here. Here's what they have to say about us.
Amherst (NY) Central Schools contracted with Bitnetix to replace their licensed voice mail software with open source software and integrate it into their existing 250+ user system. Here's what they said about us.