Voice Mail Navigation

The voice mail system has its own prompts to guide you through it, but here is a complete listing of the voice mail menu structure. Not all options/prompts may be enabled for you specifically. Check with your phone system administrator if you believe something is not working, as it may simply not be enabled for your account.

1 - Read voice mail messages
- 3 - Advanced options
  - 1 - Reply
  - 2 - Call back
  - 3 - Message envelope
  - 4 - Outgoing call
  - 5 - Send message
- 4 - Play previous message
- 5 - Repeat current message
- 6 - Play next message
- 7 - Delete message
- 8 - Forward message to another mailbox
  - 1 - Use mail box number
  - 2 - Use directory
- 9 - Save message
  - 0 - Save in new messages
  - 1 - Save in old messages
  - 2 - Save in work messages
  - 3 - Save in family messages
  - 4 - Save in friends messages
- * - During message playback = rewind, otherwise = help
- # - During message playback = fast forward, otherwise = exit
2 - Change folders
- 0 - New folder
- 1 - Old folder
- 2 - Work folder
- 3 - Family folder
- 4 - Friends folder
3 - Advanced options
- 5 - Send message
  - 1 - Use mail box number
  - 2 - Use directory
0 - Mailbox options
- 1 - Record your unavailable message
- 2 - Record your busy message
- 3 - Record your name
- 4 - Record your temporary greeting
  - 1 - Record greeting
  - 2 - Delete greeting
- 5 - Change your password (PIN)
- * - Return to main menu

This menu may change as your voice mail system is upgraded. The prompts given while using the voice mail system will always be accurate.