May 2012

Government Contracting

We are actively seeking teaming arrangements with other small businesses and prime contractors looking for a quality oriented partner to help fulfill government supply needs.  You can also join our mailing list (hosted through MailChimp) to receive notifications of opportunities that Bitnetix is considering bidding on with our teaming partners. Your information will be kept confidential, will be shared with… Read More »Government Contracting

Billing Policies

When Bitnetix creates an invoice, it is for all (or specific) services rendered in the past.  We do not “pre-bill” for any of our services*.  We create invoices on the first and 16th of the month, which includes all services performed up to and including the previous invoice.  Clients with a service contract may have different terms detailed in the… Read More »Billing Policies

About Us

Bitnetix was founded in 2006 and our first VOIP customer was added in 2009 (they are still are a VOIP customer today).  We provide on-site and cloud-based hosted VOIP solutions to small businesses and non-profit organizations throughout New York state, across the country, and around the world.With more than six decades of combined IT, telco, and programming experience among our… Read More »About Us

Data center outage

We had a brief network outage in the data center that houses one of our billing servers.  As such, calls were not able to be made for about 20 minutes.  The problem was resolved without any real impact to our customers, as no calls were attempted through this server at that time.